Our Frequently Asked Questions . . . 

Click on the QUESTION below to view the ANSWER.

F.A.Q.'s

Q:

Where is your product manufactured?

Q:

What is the lead time for custom orders?

Q:

What are the payment terms on custom or special orders?

Q:

What file format is required for customer provided logos and artwork?

Q:

Can you make a custom logo for my project?

Q:

What stone colors are available?

Q:

Do you offer volume discounts for custom awards?

Q:

We have a small budget for buckles so which catalog is most suitable for our program?

Q:

What does “sterling silver overlay” or “sterling silver/nickel back” refer to to?

Q:

What does “minted” refer to?

Q:

How do I care for my Gist products (buckles, jewelry, bits or spurs)?

Q:

How do I return my Gist product for repair?

Q:

Can I get a Gist logo to use for promotional purposes at our event advertising?

Q:

How do I find a local retailer?

 
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